Free Technology Support • Exclusively for Seniors and Older Adults

This might surprise you, but Seniority Support services are free – Always have been, always will be 😁

At Seniority Support, there are no membership fees, unexpected upcharges or tricky sales tactics.
In fact, Seniority Support services are only available through our "pay what you can" donation-based system.
That means, if our assistance was helpful, you’re invited to give a small donation as a thank-you. That's it.. No additional fees of any kind.  It's that simple!

There is no pre-set pricing at Seniority Support. Donation amounts are completely up to you.
Any amount helps: $5, $20, $50 or more – Whatever amount feels right ❤️
Still not sure what amount to give? Click here

Our assistance is always free, but it's your generosity that keeps our service going! A portion of your donation will directly help other seniors in need by giving them a safe place to ask questions, get tech support, and learn about other ways technology can benefit their lives. Help our cause by giving a donation today 🎁

For more information on Seniority Support's donation system, service eligibility or other general inquiries, please click here. 

Frequently Asked Questions

•   Does Seniority Support Make House Calls or Provide On-Site Assistance?

  No. Seniority Support provides help by phone, video and remote assistance only. We do not offer in-home visits or on-site appointments.




•   Will I Be Stuck On Hold or Transfered To a Robot Receptionist?

  No. Calls are answered within a minute by a real live person. If all experts are busy helping other callers, instead of being placed on hold, you will be directed to call again later or leave a message.




•   How Long Does a Support Call Typically Last?

  On average, calls last around 15 to 45 minutes. While complex issues can sometimes run longer, the total call time is limited to 1-hour maximum, per call. Extensions may be available in some situations.




•   Will I Need To Stay On The Phone For The Entire Call?

  Yes. To provide the best help, callers need to stay on the phone while receiving assistance. If the call disconnects, support will need to pause. In certain situations, an exception may be possible.




•   Using Technology Makes Me Nervous. Can Seniority Support "Do It for Me?"

  Yes, but we prefer to guide you step by step, at your pace. Using technology shouldn't be overwhelming. Our experts patiently work alongside you so you can feel more confident using your own devices.




•   Technology Always Makes Me Feel Frustrated. Can I Still Get Help?

  Absolutely! We understand that technology can sometimes feel very frustrating. Our experts are patient, soothing and respectful at every step. We ask that all callers return the same courtesy.




•   Can I Mail My Device To Seniority Support For Repair?

  No. We cannot accept devices in person or by mail. Please do not send or deliver items to us, as they will be refused at the sender’s expense.