Are you looking for a particular service? Check out our comprehensive list of services below.
Need help with something more obscure? We can help with that too. Seniority Support has options for almost everything technology related.
Still can't find what your looking for? If we can't help you directly, we'll help you find someone who can. Call us today!
Service Categories
Seniority Support services are rated by their technology proficiency requirements. We specialize in helping users who are just starting out with basic devices, all the way to more advanced services and technology. Please refer to our skill level assessment chart below to see what services are available to you.
Seniority Support strives to give each of our callers a firm grasp of their current skill level, before moving on to services with higher requirements. If you have any questions, please ask your Seniority Support Expert during your call.
Diagnostic Time: 10 minutes +
Requires: Zoho Lens & Zoho Assist
Seniority Support offers expert computer guidance, explained step by step. No question is too small and no problem is too big. Whether you use Windows, Mac, or Linux, we'll guide you every click of the way.
From desktop and laptop computers to all-in-one PCs, we've worked with them all! We're always happy to provide patient, dependable support you can trust.
Diagnostic Time: 10 minutes +
Requires: Zoho Assist
Whether you prefer iPhone or Android, we're here to help you enjoy your device. If you're having trouble with your smartphone or tablet, no matter the brand, Seniority Support is ready to guide you.
With easy tips and helpful tricks, we'll make sure your device works better than ever, so you can stay connected with confidence.
Diagnostic Time: 15 minutes +
Requires: Zoho Lens & Zoho Assist
It's no secret, printers can be frustrating! And scanners aren't much better. They always seem to act up right when you need them most.
The good news is, Seniority Support is great at diagnosing and fixing printer and scanner problems. We'll get everything running smoothly again so you can get back to printing, scanning, and checking tasks off your list without the headaches.
Diagnostic Time: 15 minutes +
Requires: Zoho Lens
Fun fact: 99% of U.S. homes have at least one TV, and about 66% have three or more! That's a lot of televisions. Add in a computer monitor or two, and that makes video screens the second most popular electronic device today. Mobile phones being the most popular.
While screens have gotten slimmer and sleeker over the years, they've also become much more complicated. Setting one up can feel overwhelming. "Is it working the way it should?" "Am I using all the features?" "What does this button do?"
These questions can be stressful, but you don't have to figure it out alone. With Seniority Support, we'll get your TV, monitor or video screen set up, explained, and ready to enjoy without all the added stress.
Diagnostic Time: 15 minutes +
Requires: Zoho Lens & Zoho Assist
Did you know the camera was invented nearly 200 years ago? From the days of explosive flash powder to instant photos developed in seconds, cameras have come a long way.
Today, most cameras are marketed as "automatic", but in reality, they're often more complex than they appear. That's where Seniority Support comes in. We'll guide you through the ins and outs of modern photography equipment, so you can capture life's moments with ease and confidence.
Diagnostic Time: 15 minutes +
Requires: Zoho Lens
Sound systems are truly amazing! If you've never experienced a properly set up home theater surround sound system, you're in for a treat. While it's true, not all sound systems are rated are the same. Most setups can achieve a higher level of sound quality once they're configured properly.
Audio setups can be as simple as a sound bar or as advanced as a full surround sound system; but no matter what you have, Seniority Support can take your listening experience to the next level. We'll help configure everything from in-home speakers and amplifiers to portable speakers, headsets, and microphones, so your sound is always clear, powerful, and easy to enjoy.
Diagnostic Time: 20 minutes +
Requires: Zoho Lens
Picture this… The grandkids are visiting for the weekend, but their video games just won't work. No need to worry though. Grandma (or Grandpa) has Seniority Support on their side! We can diagnose most issues in just minutes and get everything up and running quickly.
And it,s not just video games… We're here to help with all of today's most popular gadgets, from drones and e-bikes to VR headsets, action cameras, scooters, and even telescopes.
Whatever the device, Seniority Support makes sure you, and your family, can enjoy it without the hassle.
Diagnostic Time: 20 minutes +
Requires: Zoho Lens & Zoho Assist
When you sign up for home Internet, your provider usually sends a technician to set up a basic Wi-Fi network and connect a few devices. Once it's tested and working, their job is done—but that's often just the beginning of what you really need.
That's where Seniority Support comes in. We can help you get the most out of your Internet connection, from optimizing your network for better performance to showing you all the ways it can make life easier.
Give us a call today. We'll make sure your networks work for you, not against you.
Diagnostic Time: 20 minutes +
Requires: Zoho Assist
Amazon, Google, Facebook, Apple, Samsung, Microsoft… there are so many digital assistants out there! With all these choices, it can be confusing to know where to start. "Which one is best for me?" "Will it work with my devices?" "How do I even use it?" These are common questions to ask.
That's where Seniority Support comes in. We'll walk you through the options, help set everything up, and show you how to use your assistant step by step. Before long, you'll be enjoying all the helpful features these devices have to offer, without the frustration.
Diagnostic Time: 25 minutes +
Requires: Zoho Assist
When did our houses get so smart? Not long ago, appliances had just two settings… On or off.
Today, almost everything is considered "SMART." From internet-connected washers and dryers to smart fridges, robot vacuums, video doorbells, and programmable thermostats, the list just keeps getting longer.
While these devices can make life easier, learning how to use them can feel overwhelming. Seniority Support can help. We'll show you simple, step-by-step ways to get the most out of your smart home, so technology works for you; not the other way around.
Diagnostic Time: 10 minutes +
Requires: Zoho Assist
Streaming services are a convenient way to stay up to date on today's news & entertainment. As well, downloadable content gives you access to millions of helpful how-to videos. While all these outlets can be incredibly helpful, with so many options to choose from, it can start to feel overwhelming.
If you're unsure where to start, Seniority Support will guide you step by step: choosing the right services, setting up accounts and passwords, finding your favorite content, and watching safely without surprise charges or technical difficulties.
With patient, easy-to-follow instructions, you'll feel confident using streaming in no time.
Diagnostic Time: 25 minutes +
Requires: Zoho Lens & Zoho Assist
Many security systems today, from high-tech surveillance devices to basic CCTV cameras, rely on a properly configured network. On top of that, cameras often require a tricky setup and registration process before they're ready to use. It's no wonder this can feel intimidating!
That's where Seniority Support comes in. We'll guide you through the setup, show you best practices, and help you feel confident using your security devices and camera systems.
Diagnostic Time: 1 hour +
Requires: Zoho Lens & Zoho Assist
Seniority Support can be your best defense against online cyber-attacks! Using our expertise, intuition, and dedication, we've already helped many others stay safe online, and we'd love to help you too.
Our approach is simple, yet effective. By staying up to date on the latest cyber security trends, we can quickly spot red flags and protect you before an attack happens. We're skilled at recognizing common dangers, as well as more sophisticated scams.
If you believe you're being targeted, or currently a victim of a cyber-attack, give us a call. We'll review your options and help secure your devices quickly and safely.
Diagnostic Time: 45 minutes +
Requires: Zoho Assist
Accidentally downloading a computer virus can be stressful. Thoughts like "How did this happen?" "Is my information safe?" "What do I do now?" can race through your mind.
Fortunately, Seniority Support is here to help! Hackers often target inexperienced users, which is why our mission is to help you fight back. Technology should be safe and easy for everyone, and we're committed to making that a reality.
If you've been affected by viruses, malware, ransomware, or phishing scams, give us a call. We'll guide you through fixing the problem and keeping your devices secure.