
Simply put, we're a technology assistance helpline, exclusively for seniors & older adults age 55+. To view a list of our services, click the button below.
Need help? We have several support options to choose from. Start by picking the one that's right for you. Click the button below to begin.
Seniority Support is powered by your generous donations! Show your support today, by giving a small contribution.
This might surprise you, but Seniority Support services are free – Always have been, always will be 😁
At Seniority Support, there are no membership fees, unexpected upcharges or tricky sales tactics.
In fact, Seniority Support services are only available through our "pay what you can" donation-based system.
That means, if our assistance was helpful, you’re invited to give a small donation as a thank-you. That's it.. No additional fees of any kind. It's that simple!
There is no pre-set pricing at Seniority Support. Donation amounts are completely up to you.
Any amount helps: $5, $20, $50 or more – Whatever amount feels right ❤️
For more information on Seniority Support's donation system, service eligibility or other general inquiries, please click here.
No. Seniority Support provides help by phone, video and remote assistance only.
We do not offer in-home visits or on-site appointments.
No. Calls are answered within a minute by a real live person.
If all experts are busy helping other callers, instead of being placed on hold, you will be directed to call again later or leave a message.
On average, calls last around 15 to 45 minutes.
While complex issues can sometimes run longer, the total call time is limited to 1-hour maximum, per call.
Yes. To provide the best help, callers need to stay on the phone while receiving assistance.
If the call disconnects, support will need to pause. In certain situations, an exception may be possible.
Yes, but we prefer to guide you step by step, at your pace.
Using technology shouldn't be overwhelming. Our experts patiently work alongside you so you can feel more confident using your own devices.
Absolutely! We understand that technology can sometimes feel very frustrating.
Our experts are patient, soothing and respectful at every step. We ask that all callers return the same courtesy.
No. We cannot accept devices in person or by mail.
Please do not send or deliver items to us, as they will be refused at the sender’s expense.